Help Topics

Help Center

Are you interested in discovering why fiber alignment is important? Are you unsure what to do with your empty Cryogen bottles? The answers to these questions and more can be found below. Please do not hesitate to contact us for assistance, if you cannot locate an answer to your question.

General Questions

What is fiber alignment and why is it important?

The fiber optic cable delivers the laser’s energy to the slider within the handpiece. The handpiece holds both the slider and distance gauge.

Proper vs. Improper Alignment

How do I tell if my Candela laser is a "Mini"?

“Mini” is an industry-wide term used to differentiate the GentleLASE® (GL) and GentleYAG® (GY) systems. If when adding water, you must remove the side panel, you do NOT have a “Mini” GL or GY. The Mini GLs and Mini GYs have a water tank easily accessible in the back of the machine.

Another way to tell if you have a Mini is by the 12-digit serial number on the back of your Candela laser.

  • Mini GL systems are represented by: XXXX-0880-XXXX
  • Mini GY systems are represented by: XXXX-0950-XXXX