Order Confirmation & Shipping
Once your order is completed, you’ll receive an email confirmation. When your shipment is ready, UPS will send a tracking email with delivery information so you can follow your order every step of the way. We make every effort to ensure your order arrives safely, accurately, and on time. However, unexpected delays due to weather, carrier issues, or unforeseen circumstances may occur. If your shipment is delayed, please contact our team — we’ll work quickly to help ensure your delivery meets your expectations. 🚚💨
Please note that Laser Scientific does not verify or guarantee the authenticity of individuals requesting tracking updates outside of UPS communications. Always rely on your official UPS tracking email for accurate shipment information.
Return Policy
Returns may be accepted within 30 days of delivery for unused products in their original condition. All approved returns are subject to a 15–20% restocking fee to cover inspection, evaluation, and testing of returned items.
Non-Returnable Items:
- Fiber Optics
- Windows
- Cryogen Gas
- Slider Optics (End Caps)
- Slider Optics Lenses