Order Confirmation & Shipping
Once your order is completed, you’ll receive an email confirmation. When your shipment is ready, UPS will send a tracking email with delivery information so you can follow your order every step of the way. We make every effort to ensure your order arrives safely, accurately, and on time. However, unexpected delays due to weather, carrier issues, or unforeseen circumstances may occur. If your shipment is delayed, please contact our team — we’ll work quickly to help ensure your delivery meets your expectations. 🚚💨
Please note that Laser Scientific does not verify or guarantee the authenticity of individuals requesting tracking updates outside of UPS communications. Always rely on your official UPS tracking email for accurate shipment information.
Returns & Refunds
Returns may be accepted within 30 days of delivery. A 15–20% restocking fee will apply to cover evaluation and testing of returned products.
Non-Returnable Items 🚫:
- Fiber Optics
- Windows
- Cryogen Gas
- Slider Optics (end caps)
- Slider Optics lenses
We appreciate your understanding — these policies ensure product integrity and safety for every customer.